Now Support 18.0.0

Now Support Mobile provides the convenience of handling crucial administrative tasks on the go. Utilizing the robust Now Platform®, this mobile application empowers users to efficiently resolve cases, respond to self-service inquiries promptly, and seek assistance from the Now Virtual Agent – all within reach of your hand.

Key features of Now Support Mobile include:

• Tracking requests and progressing cases
• Receiving real-time notifications 24/7 to stay up-to-date
• Accessing a rich library of knowledge articles
• Utilizing the Service Catalog for quicker request fulfillment
• Gaining insights from Ask Kodi, our Now Virtual Agent
• Enhanced security with facial recognition or touch ID login, streamlining access without the need for SSO

Now Support leverages the Now Platform® to deliver exceptional support experiences and enhance productivity by digitizing workflows across various departments and systems.

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